QUICK CAD · HERE TO HELP

Support

A useful next step, whether you are setting up your first workspace or helping your team through the next shift.

Let’s find your next step.

For product questions, account help or billing assistance, email our support team.

Find guidance in your workspace

Open Help inside Quick CAD to search role-aware guides for dispatch, field work, records, cases, billing and administration. Courts also includes task guides and a practice walkthrough.

Continue setup at your own pace

Sign in with your owner account to return to saved onboarding. Existing team members can ask their agency administrator for an invitation or account access.

Explore setup & support

Seats, invoices and billing

Authorized administrators can use Billing to view invoices, manage seats and pay by card. Contact support for payment alternatives or help with access.

Practical guides for your team

Browse Field notes for setup, shared dispatch and report-review workflows. The guides are available without an account.

Browse Field notes

What to include in a support email

Your name and agency or workspace name.
The page or feature you need help with.
The steps you took, the error message and when it happened.
Your browser and device type, if relevant.

Please leave out passwords, card details and sensitive operational records. Redact private information from screenshots before sharing them.

For an active emergency, use your agency’s emergency communication procedures. This support email is not an emergency dispatch channel.